PowerPoint Presentation

DRIVERS

A successful digital transformation depends on making the connection with the business strategy through the definition of the digital transformation drivers

Increase Customer satisfaction

Increase Market share

Driver

Increase Efficiency

35%

25%

40%

Weighing

• Redesign and automate the

• Design and deploy a service design area . • Collaboration with fintech to develop a PFM tool.

• Digital marketing strategy to sell through Instagram • Expand our digital

recovery process .

• Adopt a

microservices architecture. • Introduce DevOps methodology

portfolio to a virtual prepaid card for the youth segment .

Initiatives of the digital roadmap

Digital transformation drivers (Illustrative)

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