PowerPoint Presentation

CAPABILITIES CHANGES IN THE OPERATING MODEL

FOCUS ON

GOVERNANCE

Get the buy-in of the Board of Directors

PROCESSES

First the customer experience then the processes. Work on redesign and automation

CULTURE

Mindset & Business Agility. Build MVP, iterate and test with the market

Big challenge

TECHNOLOGY

Decoupling and microservices Architecture. The importance of a data-centric organization

New roles and skills are requiered. The organization has to develop it internally or bring it from the outside

TALENT

INNOVATION

Develop the innovation capability: Incremental Innovation and Disruptive Innovation (New business models)

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