CRD Welcome Package

Corporate Relations Department

Procedures Manual

and execution of the initiative would also be assessed. The judges would consider:

 Use of digital channels to enhance customer experience



FinTech intiatives



Efficiency in use of technology

v.

Corporate Governance

Excellent corporate governance is increasingly important and is an

expectation of investors, stakeholders and the public. Good corporate

governance is especially critical in our financial institutions to ensure a

resilient financial system within the ECCU. The winner of the

Corporate Governance Award would have demonstrated:

 Timely release of financial statements

 Adoption of best practices in board recruitment and assessment

 Convening of scheduled Board meetings

 Mandatory regulatory reporting to the Central Bank

 Design and implementation of programmes/policies geared

towards continuous improvement in corporate governance

vi.

Risk Management

Risk management involves understanding, analysing and addressing

risk to make sure organisations achieve their objectives. Banks should

therefore make an effort to ensure that they are mitigating the

possibilities of risk occurrences. This award would go to the bank that

exhibits:

 Effective risk management processes, policies and systems

including risk treatment plans and risk management training

 Adoption of risk management best practices

 Improvements made to the bank’s risk function over the past year

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