Nicholas Brathwaite - Technology, Innovation and Entrepreneu

LEVERAGING TECHNOLOGY TO IMPROVE BUSINESS PROCESSES

Mobile cellular subscriptions (per 100 people)

200

- Streamlining Business Processes - Improving E f ciency, Reducing Bureaucracy, Eliminating Corruption - Increasing Productivity - Improving Ease of Doing Business and Customer Service - Reducing Costs - Expanding Market Opportunities - Reaching More Customers - Increasing Di f erentiation and Improving Competitive Positioning - Improving the Quality of Goods & Services - Increasing Access to Knowledge - Enabling Communication & Access to Resources - Improved Decision Making

← 10 YEARS →

180

160

140

120

100

80

Antigua and Barbuda Dominica Grenada St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines

60

40

20

2000

2011

2012

2013

2014

2015

2016

2017

% of Population using the Internet

Antigua & Barbadua

St. Lucia

St. Vincent & the Grenadines

St. Kitts and Nevis

47%

Grenada

Dominica

67%

73%

77%

56%

21%

1. World Bank - World Development Indicators Dataset (2019) SOURCE(S):