Eastern Caribbean Central Bank 2024-2025 Annual Report

EASTERN CARIBBEAN CENTRAL BANK ANNUAL REPORT 2024 - 2025

Areas of Focus 2025-2026

Information Technology (IT) Projects Implementation of the following IT projects are planned the 2025/2026 financial year: 1. Microsoft 365; 2. New Data Warehouse; 3. New Enterprise Content Management Solution; 4. Posit Connect; 5. Project BOOST; and 6. Hosting of Regional Central Banks Information Systems Specialists Conference. Currency Management Initiatives In terms of currency management, the Bank will focus on the following initiatives during the 2025/2026 financial year: 1. Finalising the designs of the EC banknotes and coins to reflect the transition from the image of the British Monarch; 2. Exploring viable and cost-effective options for disposing of and recycling shredded polymer banknotes; 3. Applyingscientificforecastingmethodologies and data analytics to improve currency demand projections; 4. Continuing the delivery of ‘Know Your Money’ training for cash handlers across the Eastern Caribbean Currency Union, focusing on the features of the EC polymer banknotes; and 5. Implementing a coin redemption strategy to encourage the return and recirculation of coins held by the public. Culture and Change Management The Bank will continue to promote culture and change management initiatives among staff, including hosting staff sensitisation programmes

onmatters related to Bank culture, and encouraging coaching and mentorship activities for staff at all levels. The following initiatives will also be executed: 1. Change Champions Programme : Establish a network of Change Champions across all departments with monthly reporting and feedback mechanisms to facilitate cultural transformation at the grassroots level. 2. Staff Engagement Initiatives: ; Organise a recognition ceremony and unveiling of new CCMI logo ; Implement “#IamECCB” campaign to reinforce organisational identity and pride 3. Leadership Development: encourage and coordinate the Bank’s Leadership Forum and the Leadership Peer Coaching and Mentorship Programme, strengthening internal talent development. 4. Assessment and Feedback: Conduct Voice of Employee surveys, scenario-led discussions, and focus groups to measure engagement and gather feedback on cultural initiatives. 5. Cultural Framework Implementation: Promote the adoption of the Bank’s Three Declarations (Competent yet Caring, Imaginative and Industrious, Proactive yet Prudent) through targeted communication and reinforcement activities.

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