ECCB Communications Workshop for ECCU Media Practitioners

Eastern Caribbean Central Bank

WHAT THE OFFICE OF FINANCIAL CONDUCT IS CONCERNED WITH... Disclosure, Transparency and Advertising

Disclosure

Transparency

Advertising

• Intelligible, legible and accurate information available. • Information provided in a consistent manner to facilitate comparison. • Dispute settlement and redress procedures published.

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Disclosures made orally and in writing regarding: • Financial contracts; • Personal data collection, processing and use; • Transaction costs, gains and risks; and • Changes in terms and conditions.

Advertisement must not mislead, deceive, conceal or give false information to the public.

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Transforming the ECCU Through Innovation and Collective Action