ECCB Communications Workshop for ECCU Media Practitioners

Eastern Caribbean Central Bank

OBJECTIVES OF THE OFFICE OF FINANCIAL CONDUCT

the market from unfair and exploitative practices by financial institutions. unethical and predatory practices that may undermine consumer confidence in the financial sector provision of adequate and clear information and disclosure of material information access to complaint redress mechanisms that are free, fair, timely, transparent, accessible, and independent

Protect

Mitigate

Ensure

Ensure

Encourage

transparency of institutions in their dealings with consumers

Ensure

a competitive financial sector environment

Ensure

access to a basic suite of financial services

5

Transforming the ECCU Through Innovation and Collective Action