ECCB 2020-2021 Annual Report and Statement of Accounts

CORPORATE GOVERNANCE

Corporate Social Responsibility Now more than ever, the ECCB recognises its corporate social responsibility to the people of the region, a responsibility that is preserved in its mandate to promote a sound financial structure conducive to the balanced growth and development of its member states, Article 4 (3), ECCB Agreement, 1983. The Bank’s execution of, and continued efforts to expand its public relations and Community Outreach programmes, embody this corporate social responsibility.

During the financial year, the Bank continued to exhibit is corporate social responsibility through the following programmes: ECCU Bank of the Year Awards; OECS/ECCB International Netball Series; ECCU Bright Sparks Programme; and Student Programme for Innovation in Science and Engineering (SPISE).

ECCU Bank of the Year Awards The ECCB hosted the 2 nd ECCU Bank of the Year Awards via virtual platform. Banks submitted entries in four categories: Customer Service, Financial Education and Empowement, Technological Innovation and a new judging category, Pandemic and Banking. Customers were allowed to vote for their favourite bank through online voting. The Awards recognise the banks which have made outstanding contributions to the overall development of the people they serve through everyday business practices.

The recipients of the 2 nd ECCU Bank of the Year Awards were: 1. Bank of Saint Lucia, Ltd – Financial Education and Empowerment and Technological Innovation 2. CIBCFirst Caribbean International Bank, Antigua and Barbuda – Customer Service 3. National Commercial Bank of Anguilla, Ltd - Pandemic and Banking

Recipient of the 2 nd ECCU Bank of the Year Award Customer Service

Recipient of the 2 nd ECCU Bank of the Year Awards Pandemic and Banking

Recipient of the 2 nd ECCU Bank of the Year Awards Financial Education and Empowerment and Technological Innovation Deputy Managing Director, Bank of Saint Lucia, Limited, Lyndon Arnold, receiving awards on behalf of Bank of Saint Lucia

Country Head, CIBC FCIB (Barbados) Ltd (Antigua and Barbuda), Ladesa James (right) accepting award from ECCB Board Member for Antigua and Barbuda, Whitfield Harris Jr. (left)

Chairman, Board of Directors, National Commercial Bank of Anguilla, Carl Harrigan (left) and CEO, National Commercial Bank of Anguilla, Sharmaine Francois pose with award following virtual ceremony.

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EASTERN CARIBBEAN CENTRAL BANK ANNUAL REPORT 2020/2021