ECCB 2020-2021 Annual Report and Statement of Accounts

ORGANISATIONAL EFFECTIVENESS

Individual S.T.A.R Awardees The 12 staff members rewarded for exemplifying the S.T.A.R mantra were: 1. Antonia Aaron – Office of Corporate Strategy and Risk Management

2. Jeremy Alexis – Support Services and Management Department 3. Nelisa Anthony – Support Services and Management Department 4. Jenielle Brathwaite – Management Information Services Department 5. Marlon Bristol – Corporate Relations Department 6. Shafari Challenger - Management Information Services Department 7. Wendy George – Governor’s Immediate Office (Projects and Technical Assistance Unit) 8. Damille James – Bank Supervision Department 9. Andrea Samuel-Peets – Currency Management Department 10.Sandra Storrod – Banking and Monetary Operations Department 11.Miclos Swift – Governor’s Immediate Office (Advisory Services Unit) 12.Imran Williams – Governor’s Immediate Office (Projects and Technical Assistance Unit)

Department S.T.A.R Award The Human Resource Department (HRD) received the 2020 Departmental S.T.A.R. Award. Guided by its mantra “How May We Serve You Better?”, the HR team consistently went beyond the call of duty to be responsive and provide staff with the support needed during this challenging period. Some of the initiatives the department executed were: • Virtual Fun at Work Week • Production of Thank You Videos from Management and the HR Team • Personalised Greetings for Administrative Professionals • Virtual Afterschool programme Spirit Award The Spirit Award is presented to staff who continuously demonstrate the ECCB spirit or are excellent ambassadors of the Bank. To be considered for this Award, individuals met one of the following criteria: (i) Demonstrated the ECCB spirit by actively volunteering and supporting campus initiatives; and (ii) Enhanced the image of the Bank by acting as an ambassador for the ECCB as a great place to work, learn and grow; (iii) Made contributions that were above and beyond regular job duties; and (iv) Promoted a work environment that is respectful, collegial and supportive. The recipients of the 2020 ECCB Spirit Awards were: • Ella Willius – Bank Supervision Department • Tracey Josephs – Corporate Relations Department, assigned to the ECCB Agency Office in the Commonwealth of Dominica The department also led the drafting and implementation of the Telecommuting Policy to provide for additional flexible work options to staff.

Governor Antoine presents Department S.T.A.R. Award to Director, Human Resource Department - Jolene Newton

EASTERN CARIBBEAN CENTRAL BANK ANNUAL REPORT 2020/2021 31