ECCB 2017-2018 Annual Report and Statement of Accounts

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ECCB ANNUAL REPORT 2017/2018

In-house Live Streaming Solution The implementation of an in-house live streaming solution would allow the ECCB to stream live events via its social media platforms: Facebook and YouTube. This will allow for greater control of the output, increased efficiency and cost-saving. Transform Citizen Engagement and Stakeholder Relations Management Built on Transparency, Accountability and Knowledge Sharing The Bank will continue to strengthen its engagement efforts vis-à-vis the people of the currency union and its advocacy on behalf of the region. In this regard, the following activities are planned for the financial year 2018/2019: • Evaluation of the second round of the Country Outreach Programme; • Conduct of the third round of the Country Outreach Programme; • Representation and advocacy on behalf of the region at regional and international fora onmatters of relevance to the people of the currency union; • Collaboration with the University of the West Indies to obtain accreditation for the ECCB Savings and Investment Course; • Develop a radio programme to extend the reach of the ECCU Mentorship Programme; and • Conduct research to assess the effectiveness of the ECCB communication and public education programmes and to determine the information needs and communication habits of the ECCU public. Human Resource Development and Management Mindful of its role and requirements in achieving the Bank’s five-year Strategic Plan, the Bank plans to take a more proactive approach towards its work outputs

administratively and operationally.

The Bank is commited to greater interaction and continuous enhancement and learning in an effort to sustain the provision of a high standard of HR Services.   Some of the key areas of focus for the year ahead are: Policy and Compliance •  • Utilisation of technology and metrics, where possible, to inform data driven HR decision making. Talent Management •  • Reformulation of organisational structure and operational framework; and •  • Revision of HR Strategy to support talent development, continuous learning and professional development. Compensation and Benefits Management •  • Administration of a competitive compensation and benefits package. Utilise Technology to Inform Data-Driven Decision Making The Bank will •  • Complete Implementation of SAP NACHA Functionality. The project will be piloted in Antigua and Barbuda, and St Kitts and Nevis on 22 May 2018, and full implementation will ensue with the remaining six ECCU territories in June 2018. Develop a Holistic Internal Risk Management Framework In the upcoming period, through the Office of Risk Management, the Bank will be engaged in the following core activities: