CRD Retreat - Teamwork and Feedback

• Deliver the feedback at the end of the day so the person can go home afterward • Have a box of tissues on hand. This action acknowledges the emotion and gives the other person a chance to pause and collect themselves. • Know that you may have to meet again once the person has calmed down • Say something like: "I can see you are upset. I understand this is difficult for you. I know you want to be successful, and I want you to be, too. I need you to think about this. Let's set up another meeting tomorrow morning after you've had time to digest." •

The Persons Gets Overly Emotional